Satisfaction Guarantee

We stand behind everything we sell. If your purchase doesn't meet your expectations, you can return it for a replacement or refund. 

We offer a 14-day money back guarantee on all our products. If you change your mind within 14 days of receiving your order, you can contact us to arrange a product return.

Please note that all items received must be brand new in a sealed and saleable condition with original packaging and complete with all original components and accessories. mgear.com.au will refund the full amount that you have paid for the Goods.

 

Price Match Guaranteed!

At mgear.com.au we guarantee to offer our customers the BEST prices on all our products currently in stock. If you find a better price elsewhere in Australia, please give us a buzz on 03 8877 0788 or email us at sales@mgear.com.au and we will either beat or match the price.

mgear.com.au will only beat the price on authentic stocked items excluding Trade pricing, Liquidation, Used or Contract Pricing. The consumer is responsible for providing all relevant proof of the price and a contact phone number from the retailer.

If proof of the price is not provided by the consumer and the contact number is not supplied, ozinnovations.com.au has no obligation to lower a product’s price. The mgear.com.au Price Guarantee only applies on current, brand new, identical, and in stock products.

The mgear.com.au Price Match Guarantee does not apply to products that are outside Australia. The prices of some products sold outside Australia are not comparable to Australian prices as they exclude many services and logistical elements.

 

Safe Shopping guarantee

At mgear.com.au, we know it’s important that your transaction is Easy, Safe and Secure.

We use two very safe and secure payment gateways – Eway and Paypal – both of which are internationally recognised and trusted so that you can be assured that your details are kept confidential.

Eway is a fast, secure connection between our website and the bank. Eway secures and protects your details and credit card data with military-grade software and services, also allowing us to re-charge your card without actually extracting your card number. Eway is also verified as tier-one PCI DSS compliant, meaning that they adhere to the highest security standards set by Visa and Mastercard.

Similarly, Paypal keeps your financial information private while monitoring accounts 24/7 to protect you from fraudulent transactions.  You can log in to your Paypal account or create a new one and link it to your bank account or credit card to make a payment. Paypal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud.

Eway and Paypal are among two of the most recognised and secure transaction gateways used online and are both easy to use. Both methods allow you to complete a transaction with us without sharing your financial details.